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VIRTUAL VISITS CODE

Thus the first step is creating a Bookings calendar and getting the Booking page URL from. This sample uses takes advantage of the Microsoft 365 Bookings app to power the consumer scheduling experience and create meetings for providers.

VIRTUAL VISITS CODE

This application will be a desktop and mobile friendly browser experience, with code that you can use to explore and productionize. In this section we’re going to use a Sample Builder tool to deploy a Microsoft 365 + Azure hybrid virtual appointments application to an Azure subscription. The users communicate with each other using voice, video, and text chat in a meeting.Consumer uses a link from the Bookings reminders to launch the Contoso consumer app and join the underlying Teams meeting.

Provider joins the visit using Microsoft Teams.

Consumer gets a visit reminder through SMS and Email.

Consumer schedules the visit using Microsoft 365 Bookings.

The diagram below shows user steps for a virtual visit: They’re also a good launching point to understanding more complex and customized architectures. These hybrid configurations are popular because they combine employee familiarity of Microsoft 365 with the ability to customize the consumer experience. The rest of this tutorial focuses on Microsoft 365 and Azure hybrid solutions. This might be useful where you want to split or customize virtual visit interactions from day-to-day employee Teams activity. You can still use Microsoft 365 and Bookings to manage meetings but have the business user launch a custom Azure application to join the Teams meeting.

Replace Teams’ provider experience with Azure.

You can build your own consumer-facing scheduling experience that controls Microsoft 365 meetings with Graph APIs.

Replace Bookings with a custom scheduling experience with Graph.

There are other ways to customize and combine Microsoft tools to deliver a virtual appointments experience: These three implementation options are columns in the table below, while each row provides a use case and the enabling technologies. Build the entire solution on Azure primitives: the business experience, the consumer experience, and scheduling systems. Organizations take advantage of Microsoft 365's employee familiarity but customize and embed the consumer visit experience in their own application. Combine Microsoft 365 Teams and Bookings with a custom Azure application for the consumer experience.

Check out this video for an introduction. This is the easiest option but customization is limited. Microsoft 365 provides a zero-code suite for virtual appointments using Microsoft Teams and Bookings.

This interoperability gives organizations choice in how they deliver virtual appointments using Microsoft's cloud. They must schedule a visit, enjoy reminders of the visit, typically through SMS or email, and join the virtual visit and engage in communication.Īzure and Teams are interoperable. The consumer who schedules and motivates the visit. They must be able to view upcoming virtual appointments and join the virtual visit and engage in communication. The provider gets on the call with the consumer. The office manager configures the business’ availability and booking rules for providers and consumers. No matter the industry, there are at least three personas involved in a virtual visit and certain tasks they accomplish: Many industries operate virtual appointments: meetings with a healthcare provider, a loan officer, or a product support technician. The organizational boundary between consumer and business, and scheduled nature of the interaction, are key attributes of most virtual appointments. Virtual appointments are a communication pattern where a consumer and a business assemble for a scheduled appointment. After completing this tutorial and the associated Sample Builder, you will understand common use cases that a virtual appointments application delivers, the Microsoft technologies that can help you build those uses cases, and have built a sample application integrating Microsoft 365 and Azure that you can use to demo and explore further. This tutorial describes concepts for virtual visit applications.